Shipping
Right now, Ball Boy ships worldwide 🌎 and we’re working hard to get your fetch essentials to dog people everywhere.
Shipping rates
Worldwide
Flat rate $5 CAD shipping on orders under $50 CAD.
FREE shipping on all orders over $50 CAD.
Estimated shipping times
Worldwide
Standard shipping: 5–10 business days
Shipping times may vary depending on your location and the shipping method selected at checkout.
Processing times
Orders are typically processed within 2–5 business days (but we always try to get your fetch essentials out the door ASAP 🫡).
Once your order ships, you’ll receive tracking information by email.
A few important notes
• Shipping fees are non-refundable
• Delivery delays caused by carriers are outside of our control
• International orders may be subject to customs duties or import fees depending on your country
• Once your package has shipped, responsibility for delivery and tracking falls with the shipping carrier
Need help with your order or looking for a faster shipping option?
Email us anytime at hello@ballboyhq.com.