Shipping
Shipping
Ball Boy ships worldwide π because dog parents everywhere deserve a better way to carry their balls.
Shipping rates
Worldwide
Flat rate shipping: $5 CAD on orders under $50 CAD
FREE shipping on orders over $50 CAD
Estimated shipping times
Worldwide
Standard shipping: 5β10 business days
Shipping times may vary depending on your location and local carrier networks.
Processing times
Orders are typically processed within 2β5 business days, but we always do our best to get your fetch essentials out the door as quickly as possible
Once your order ships, you'll receive a tracking email so you can follow your package every step of the way.
A few important notes
- Shipping fees are non-refundable
- Carrier delays are outside of our control
- International orders may be subject to customs duties, taxes, or import fees depending on your country
- Once your order has shipped, delivery and tracking are handled by the shipping carrier
Β Need help?
Questions about your order or looking for a faster shipping option?
Email us anytime at hello@ballboyhq.com and we'll do our best to help.